We are not responsible for damaged or lost packages. Please contact your post office or mailing facility about the lost or damaged item.
Please note: International Shipments lost or damaged will not be replaced without the purchase of insurance.
If we have sent you the wrong book or failed to send a book - Package must not ne opened.
Please let us know within 5 business days of receipt. We will credit your account, refund you, or ship the proper item, as we deem appropriate. If we need you to return the book, we will reimburse you for basic ground shipping.
If you have purchased a book in error
Please let us know within three business days of receipt. Once you've returned the book in error, we will refund you for the line-item value of the book (without shipping), less a 30% restocking fee. We will not reimburse you for your shipping.